周大福 钻石戴了一年开裂
专家:钻石肯定是残次品,商家可能漏检
(记者 刘倩雯 杨金金)3200元买的婚戒,戴了一年多,钻石竟然从中间开裂。前日,武汉市民杨女士向本报反映,她在庄胜崇光广场周大福珠宝店购买的钻戒,出现质量问题。在本报采访过程中,周大福同意免费返厂重新镶钻,但杨女士考虑到这对钻戒是婚戒,仍旧希望周大福能退款或换一对新的。鉴定专家表示,该钻石肯定属于残次品。
商家:切割工艺没有问题
2012年5月,杨女士在汉口庄胜崇光广场周大福珠宝店,花了6500多元购买了一副对戒为新婚做准备,其中女戒花费3200元,戒托为3.88克铂金。杨女士说:“由于是作为婚戒使用,见证自己美满的爱情,所以特意挑选了一家品牌店,图的就是个放心。”
杨女士说,结婚后,几乎每天都戴着戒指,还会时不时仔细看看。可是近日,她发现钻石居然开裂了,镶嵌的钻石掉了一半,“好好地一枚婚戒,戴了不到一年就坏了,心里很不是个滋味。”
杨女士找到周大福咨询,对方并不认为是钻石本身出了问题。
“这不属于质量问题,你可以花150块钱重新镶一颗类似大小的钻石。”日前,出售此钻戒的周大福专柜负责人对杨女士说,“你的戒指表面很花,说明平时没有好好护理,钻石肯定是撞到什么地方,才会从中间裂开。”
“戒指一直戴在我手上,要是真撞了,为什么手没事呢?”杨女士提出质疑。随后,该负责人拿来放大镜,借着柜台灯光,看了看开裂的钻石后说,“肯定不是切割工艺问题,如果是的话,钻石碎裂面应该会很整齐。”
专家:可到第三方机构检测
前日,在本报采访过程中,该专柜负责人向公司汇报后表示,公司同意收回戒指,免费返厂重新镶钻。但杨女士认为,戒指是一对婚戒,刚结婚一年,钻石就从中间开裂,寓意不好,“要不然全额退款,要不然换一对新戒指。”
“很多顾客钻石从戒托上掉下来,都是自己出钱镶钻,像您这样的情况,公司已经承担费用维修了。”专柜负责人直接拒绝了杨女士的要求。
湖北珠宝学院院长胡小凡介绍,钻石本身有“疥”,恰好佩戴时撞击在“疥”上,才会沿着已有的纹理裂开,撞击过程中,佩戴者可能根本感觉不到,钻石的“疥”被撞到碎裂的几率大概是万分之一。
胡小凡检验后表示,这颗1分大的钻石的确是真钻,但肯定属于残次品,商家有可能漏检了小钻石,使得残次品流通到销售环节,“如果要鉴定是不是钻石自身问题,可到第三方检测机构检测。”
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