据《南华早报》报道，内地近期出现消费者集体控告网路商店的案例，94名消费者在网路上订购电视後，却遭亚马逊网站取消订单，因而集体控告，要求网站履行订单，但日前开庭，亚马逊网站仍拒绝出货。
2013年感恩节期间，内地亚马逊网站推出“1折秒杀”促销活动，1款市价为1799元的32液晶电视，以161.99元超低震撼价抛售，顿时引来数百名顾客疯狂抢购。
但2天後，下了订单的顾客先後收到店方因缺货取消订单的邮件。
这个结果让很多顾客无法接受，後来有94人集体控告亚马逊网站，要求履行订单。日前该案在北京朝阳法院开庭。
台湾中时电子报援引消费者代表刘先生表示，当时商品资讯标注“暂时缺货，可接受预订”，既然无法订购，为什麽还允许消费者付款购买呢？
亚马逊公司的代理人则回应称，不同意履行订单，并辩称：“发出确认发货的电子邮件才意味着合约成立”；“既然标明缺货，消费者对不能发货的结果是应当预见的”等说法。双方僵持不下，法官裁示，该案择日宣判。
另据美国媒体ABC报道，亚马逊在另外两起控诉中被指控鼓励商家提高运费，导致部分商品中声称的“免运费”并非真正如是。
据报道，亚马逊向全球消费者提供价值79元的会员年卡，其中包括提供“百千万”个项目的免费两天内送货到户，但近期两起诉讼显示，亚马逊在部分商品中并履行“免运费”的条款内容。
亚马逊近期与全球最大的电子商务公司阿里巴巴短兵相接，竞技项目并非双方最擅长的零售，而是尚处“冷门”的云计算业务。
亚马逊虽以电子商务销售各家科技终端，但是自有品牌Kindle系列成绩去年有所下降。
据财经媒体钜亨网报道，去(2013)年亚马逊在平板丶电子书阅读器等Kindle系列销售量，受到新款iPad丶白牌Android平板，以及三星电子Tab系列的挤压而下滑，小幅衰退，但今年若亚马逊推出新规格产品，以及在4G等行动网路的日益普及料将带动消费者对平板的需求下，预计其包含电子书丶平板的Kindle系列年销售量可望重回2，000万台以上。
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